General Description

Help empower results for our clients by delivering effective solutions to their risk exposures. You will be responsible of providing insurance advice to the internal and/or external Producers related to Personal Lines. Effectively place insurance risk with the company's represented and complete the subscription process in accordance with the applicable laws, regulations, guidelines, and manuals.

Essential Duties and Responsibilities

• Develop deep understanding of client's risk exposures
• Negotiate terms and conditions with Insurance Carriers
• Quote and place risk exposure with the insurance carrier that best cover clients need
• Proficiently performs functions on the agency management system and assists others as needed
• Ensures that policies issued include coverage requested and that information included in the policy is accurate and according to the specifications received
• Acts as a resource to others, with ability to train others
• Researches and analyzes data contributing to the development and enhancements of a client's insurance program, and recommends coverages
• Process endorsements and renewals
• Analyze requests, appraisals and customer needs to identify the best product for the client
• Manage notices of non-renewal or cancellations from insurers and identify alternatives for risk placement
• Document and/or maintain the agency's core system with updated information of the policies and /or specifications received from the internal/external producers
• Communicate with clients in the renewal process to obtain information of their policy and update changes
• Provide support to the Insurance Producers with the prospective clients explaining features and merits of policies offered recommending amount and type of coverages based on analysis of prospect circumstances
• Provides support for the claims department
• Other duties may be assigned

Education

Bachelor's degree from an accredited university

Experience

Minimum five (5) years of experience in placement and subscription of personal lines insurances.

Certifications / Licenses

The following certifications and/or licenses are preferred:

• Property & Casualty License or

Certified Insurance Counselor (CIC) or Certified Insurance Service Representative (CISR) designation

Other Qualifications

• Strong communication, analytical, negotiations and team management skills
• Fully bilingual (Spanish and English) writing and conversational.
• Experience in handling objections.
• Able to multi-task, prioritize and organize work with attention to detail in a deadline-oriented environment
• Proficiency in Word Processing, Presentations, Spreadsheet, Internet, other related software.
• Identifies and resolves problems in a timely manner. Work on alternative solutions.
• Knowledge of Insurance products, services, underwriting and business laws and regulations.
• Must demonstrate leadership, logic and reasoning skills.