Collateral & Insurance Processor

CLASSIFICATION: Non-exempt

REPORTS TO: Collateral & Insurance Manager

JOB DESCRIPTION

Summary/Objective

The Collateral & Insurance Processor's primary focus is the collateral securing loans in the Bank. The processor will work closely with lending staff and other necessary departments to ensure trailing loan documents and required insurance coverages are in place. 

Essential Functions
 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Process documents received via email, USPS, workflow queue etc.
2. Maintain the document tracking system on Silverlake by verifying the accuracy and recordation of Deeds of Trusts, Final Title Opinions, Final Title Insurance Policies, hazard/flood insurance, auto/equipment insurance, titles and UCCs etc.   
3. Completes Weekly insurance reporting reviews
4. Contact Insurance Companies/Borrowers to inquire on required insurance policies
5. Scan documents received into the electronic filing system Synergy
6. Maintain UCC continuation tracking and obtain continuations as needed
7. Release titles, deed of trust, UCCs and other documents required per loan payoff

 Other Duties

1. Force-place insurance (hazard and flood) on an as-needed basis
2. Other duties as assigned

 Skills/Abilities

1. Professional written and verbal communication skills required.  
2. Professional telephone etiquette required.
3. Must be highly organized and detail oriented.

1. Must become highly proficient in knowing and understanding loan documentation.
2. Must become fluent with the document file system Synergy, outsourced third party insurance website, and Silverlake

Supervisory Responsibility

This position does not have supervisory responsibilities.

 Work Environment

This job operates in an office setting, the opportunity to telework is not available.  This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and scanners.  Office environment with job duties conducted via telephone, face to face meetings, and on the computer.  

Physical Demands

This position requires manual dexterity, the ability to lift files and open cabinets.  This position requires bending, stooping or standing as necessary.

Travel

Limited local travel may be required for this position.

Education and Experience

1. High school diploma or equivalent

1. Computer experience including, but not limited to, Microsoft Word, Excel, and Outlook.
2. Prior loan document experience preferred.
3. Prior experience with Property and Casualty Insurance preferred.
4. Prior experience with titles (vehicle, boat, motorcycle, mobile home, etc.) preferred.

Equal Employment Opportunity/M/F/disability/protected veteran status

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.   Duties, responsibilities and activities may change at any time with or without notice.